Cookie Policy


What are cookies?

Cookies are small files that can be placed in the browser of your device when you visit a website. On your next visit, the website will be able to read the cookies that have been placed. The information contained in these cookies is necessary, or at least useful, for your visit to, or use of, the website.

Most cookies have an expiration date. 'Session cookies' are automatically deleted when you close your browser. 'Persistent cookies' are programmed to remain on your computer for a number of months. You can remove them manually at any time before they reach their expiration date.

Who are we?

The cookie information in this document was created by the Public Social Security Institutions.

In our privacy statement, you can read who you should contact in connection with our cookies or complaints.

What does this cookie policy apply to?

The cookie information in this document applies to the website MySocialSecurity.

What type of cookies do we use and why?

Essential cookies

Our website and applications need to place a number of technically essential cookies on your device in order to function properly. These cookies are placed automatically when you arrive on the site or online service and cannot be refused.

Name of the cookie Expiration Content Purpose
^.{32}$ Session end Randomly generated string Assigns the processing of all requests from one user to the same server
BIGipServer~SOC~router.prd.paas.socialsecurity.be_80 Session end Randomly generated string Assigns the processing of all requests from one user to the same server
PHPSESSID Session end Randomly generated string Protects the email notification subscription module from web threats

Functional cookies

Functional cookies remember the choices you make in order for your visit to our website and online services to run smoothly. If you want to use our website, you must not refuse them. However, we do not place these cookies unless you have confirmed your consent.

Name of the cookie Expiration Content Purpose
orejime 3 months JSON object Remembers that you have clicked the consent button

Optional cookies

Optional cookies are not essential for a smooth, basic user experience on our website. You can choose to accept one or more of these cookies. These cookies are for the website only.

Analysis cookies

These cookies track your visit and the origin of your visit. We use them to compile statistics for improving the site and making it more user-friendly. The data are analysed anonymously. The tool we use for analysis is Matomo.

Name of the cookie Expiration Content Purpose
_pk_id 13 months Token ID Saves a number of data, such as your unique user ID
_pk_ref 6 months URL Registers which site referred you to ours
_pk_ses, _pk_cvar, _pk_hsr 30 months Saves temporary data for your session
[a-f0-9]{32} Session end String generated within the regex pattern Remembers that you gave your consent for analysis cookies
BIGipServer.* 90 days Remembers for the duration of your session with which server your computer has made a connection
.* 90 days Identifies the Matomo session

How do you delete cookies?

Do you want to know which cookies have been placed on your device, or do you want to delete them? To do so, adjust your browser settings.

On the following pages, you can read how to detect cookies and delete them from your browser:

Adjusting cookie settings