The National Social Security Office (NSSO) is doing its utmost to make the information available on its websites accessible to all.

This Accessibility Statement has been established for Student@work, in accordance with the directives of the law of 19 July 2018 on the accessibility of websites and mobile apps of public sector organisms (in French) (new window).

Compliance Status

The Student@work website is fully compliant with WCAG (Web Content Accessibility Guidelines) 2.1 level AA standards.

The Student@work online service is partially compliant with the norm.

Non-accessible Content

The online service has the following accessibility issues:

  • Some pages have no title or subtitle.
  • The contrast isn’t strong enough.
  • On some machines, you may not see the entire content of some pages.
  • There are functions you cannot use while navigation by keyboard. Most notably, you cannot tick the box you need to check in order to generate a certificate.
  • The HTML structure needs correcting: some elements are displayed twice in a row.

We are currently working hard to present you with a new version accessible to all users.

Preparation of this Accessibility Statement

This Accessibility Statement was prepared on 23/09/2019 after using the following methods:

  • Audit carried out with BOSA Accessibility Check tools and Wave Evaluation Tool
  • Critical analysis based on W3C criteria (new window)

This Accessibility Statement was updated for the last time on 09/10/2019.

Feedback and Contact Details

Do you have a question or a comment about the accessibility of this website? If so, please send us an email to the following address: contact@rsz.fgov.be.

Procedure for ensuring compliance with the provisions

You sent us a question or a comment, but you have not received a reply or you are not satisfied with it? Contact the Federal Ombudsman at the following address: contact@federaalombudsman.be.